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Case studies

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Client Title / abstract
Amena CGI and real-time event rating prepares Amena for next-generation services
Antel CGI the Right Call for Uruguay's Phone Company
Bell Canada CGI provides HR self-service solution to Bell Canada's employees
Bell Canada CGI brings Bell a human resources solution that is truly self serve
Bell Canada CGI helps Bell Canada streamline its HR operations with SAP solution implementation
Bell Canada CGI helps Bell streamline its financial operations
Bell Canada CGI and Bell implement a solution providing “just in time” cable provisioning – securing over $3 million of savings in only 4 months
Bell Canada CGI and Bell implement a solution to manage Bell's 4,000 vehicle inventories
Bell Canada CGI implements solution to help Bell manage 11 million plug-ins
Bell Canada CGI and Bell use close cooperation to create an innovative center and accelerate the development of leading-edge solutions
Bell Canada CGI Helps Bell to Implement Inbound – Outbound Flat Rate Base in Record Time
Bell Canada CGI Helps Bell Canada Roll Out Services on Internet Time
Bell Canada CGI and Project Omega Assist in Bell Sympatico’s High-Speed Customer Handling
Bell Canada CGI consolidates Bell's accounts to provide "One Bill" to customers
Bell Canada Problem Resolution Services Program with CGI provides seamless solution for Bell's customers
Bell Canada Strategic partnership makes CGI Bell Canada’s IT supplier of choice
Bell Canada Thanks to the Technological Prowess of CGI and Bell's CTS Group, a Million Users Can Now Easily Navigate the Internet From a Display Phone
Bell Canada CGI helps Bell double its telephone numbers capacity in Toronto
Bell Canada Enterprises CGI implements powerful, enterprise-wide CRM solution, turning customer contacts into productive cross-sell and up-sell opportunities

CGI combined telecom industry experience and its advanced GUI and custom software development skills to help Bell Canada implement a single, integrated, company-wide CRM system based on the Epiphany Interaction Advisor predictive analytics solution and create a scalable Web-based user interface for call centre agents
Bell Canada/e-znet Creating Intranet sites is e-z thanks to CGI wizardry
Bell Distribution Inc. CGI and Bell Distribution Inc. implement a first for SAP in North America
Bell Distribution inc. CGI provides BDI with a sales incentive solution that costs less and delivers more
Bell Mobility CGI Provides Savings and Increased Levels of Service to Bell Mobility
Bell Mobility Real Time Success for CGI and Bell Mobility
Casema Streamlined processes enable operational efficiency and new revenue for Casema
E-Plus New provisioning process saves €8.5 million for E-Plus
Télébec IT outsourcing and Télébec/CGI synergy connected to profitable growth
Telenor AB CGI helps Telenor AB improve efficiency, reduce cost and recover significant unbilled revenue
Telstra Real-time management reporting (RTMR) improves forecasting and profitability of top-end Telstra accounts
Telus TELUS Operator Services Gains Competitive Edge from Longstanding Partnership with CGI
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