Mobile Workforce Management Solution (WFMS)

Providing accurate real-time information to and from the field, the Mobile WFMS solution suite features the flexibility and field-proven functionality required to streamline business processes and facilitate real-time dispatching and scheduling across an enterprise-wide multi-platform environment:

• PragmaCAD - Mobile workforce management for service providers
• MobLITE - Wireless mobile computing for field personnel
• MobileSUPERVISOR - Wireless field dispatch management for mobile service crews
• PragmaROAD - Optimized RF data transmission for mobile fleets
• SkyVIEW - Dynamic GPS-based geographical display for fleet management

Optional modules include:

• Complex order management - Configurable multitasked workflow sequencing
• Workload optimizer - Event-based reallocation for optimized work execution
• Advanced scheduling & Appointment taking - Analytical performance engine for short- and long-term work and resource planning
• Travel-time engine - Real-time calculation of mobile travel schedules
• Mobile software distribution manager - Wireless deployment of mobile computing software updates
• CommonCAUSE - Trouble call grouping for single order dispatching

Also see

• Case study - Baltimore Gas & Electric
• White paper - Bucket vs. Real-Time Scheduling in Workforce Management (PDF)
• Brochure - PragmaCAD (PDF)
• Brochure - PragmaROAD (PDF)

To further discover the complete array of our solutions and services, visit our utility solutions Website.