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Quintessent® Order Gateway Software
CGI acquired the assets of Quintessent Communications, the leading provider of interconnection gateway solutions for telecommunications companies.
We offer a complete solution and smooth transition to a more effective ordering gateway. Our ongoing monthly maintenance program ensures compliance with the latest Order and Billing Forum (OBF) standards and with trading partner releases. And, our integration and consulting services help you plan and implement improvements across your CRM, order management, provisioning, and back-office processes.
About the Quintessent products
The Quintessent software suite automates order exchange between your organization and the operating support systems (OSS) of trading partners including CLECs, ILECs, and IXCs. The Quintessent product suite replaces time-consuming and error-prone manual processing with fully automated back-office e-commerce. Our solution streamlines service ordering, management, and billing, enabling your organization to meet the critical goals of flow-through order processing, shorter quote-to-cash intervals, and faster time to market. Our comprehensive product portfolio includes:
- ASRXchange™ - Manages the electronic exchange of access service requests (ASRs) between interconnected trading partners to order access circuits, switched access circuits, virtual circuits, and ring circuits. This promotion includes the latest ASR release.
- LSRXchange™ - Allows carriers to order local telecom services electronically from ILECs. LSRXchange validates all orders to ensure accuracy and notifies you if errors exist before orders are accepted into the system or sent to your trading partner (ILEC).
- PIC/CAREXchange™- Automates the electronic information exchange of Customer Account Record Exchange (CARE) data between interconnected trading partners.
- E911Xchange™ - Automates the delivery of electronic E911 updates to the national E911 clearinghouse provider, Intrado. E911Xchange is a fast and effective means of ensuring accurate data content and successful transmissions.
Benefits
- Reduces order fallout
Our real-time order validation for LSRs catches errors immediately, reducing the number of errors that come back from your trading partner. Automatic translation to each trading partner's protocols eliminates errors that can occur when trying to stay current with the details of each trading partner's rules and values.
- Full-service solution
CGI is the only full-service interconnection gateway solutions provider. We offer:
- Gateway software
- Maintenance
- Integration and professional services
- Analytics
- Dedicated service management practice
The Quintessent product suite extends CGI's order management offerings, providing comprehensive workflow and order management capabilities that reduce costs and increase revenues through the entire order management life cycle.
Our products are backed by CGI's comprehensive, proven service management and systems integration/RTE capabilities. We understand that implementing a gateway is not a silver bullet to solving all order management problems. That's why we offer solutions that integrate your gateway to streamline order processing, provisioning, and billing. We have completed over 60 integration projects in the last three years alone.
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